Customer Satisfaction Reviews From:

Our experience with Mr. Response was a very positive one. Our job was a big one and we were concerned about how long the electricial wiring and recess lighting would take, but it was finished in the exact amount of time we were told it would be.

Member Comments:

At the recommendation of a friend I hired Mr. Response Electric in December 2012 when my husband and I remodeled our kitchen. The electricians were punctual and professional. They also cleaned up all of the mess they made which made one less thing for us to do. We used Mr. Response a second time in February 2013. Our home has electric heat and we noticed around 12:30 a.m. that the heat was not working. My husband went online to try to see how to address the problem. We checked the circuit board for flipped switches, but there weren't any. We called Mr. Response, and much to our surprise, the call was answered on the second ring by a man who sounded like he was ready to help. We did not know if anyone would come out to our house (by now it was 1:00 a.m.), but Mr. Response arrived within 35 minutes. We had a much bigger problem than we originally expected but the electrician was able to resolve the problem in a matter of hours. If Mr. Response had not come out we would have had to leave our home in the middle of the night with our 4-year-old and 3-month-old children. I would highly recommend Mr. Response to anyone who needs reliable, quality electrical work.

Company Response:

Thank you for the wonderful review. We’re happy we could help you and your family out in a bad situation.

Very responsive & professional.

I called Mr. Response and they were here in the time that I was told they would be. The work was done in a timely manner with no surprises as to the cost.

Description of Work:

I had a light switch with bad wiring that needed to be replaced.

Member Comments:

I was very happy with the work.

He explained everything he was doing, as I am very curious about work being done on my house. I am very grateful on how patient he was with all my questions. He cleaned everything and even moved the dryer back into position when he was done.

Description of Work:

Bill from Mr. Response came down to update a Federal Pacific electric panel. He was very thorough, polite, and courteous.

Member Comments:

He also had no issue with me watching the work.

Company Response:

Thank you for your kind words. We strive for 100% satisfaction from all of our customers.

When I called Mr. Response, he was at my house within the time I was given that he could get there. Steve was his name, very friendly. He took the time to explain and show me all that needed to be done.

Description of Work:

I had a plug catch fire in my living room. The plug and wiring were replaced.

Member Comments:

All in all I was very satisfied with the work. I would recommend them to anyone looking for an honest guy.

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